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COSTING.

Pricing can be for separate or for overall component of service offering.

OUR PRICING PRINCIPLES

VALUE ADD

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Development and update of training content will not be separately charged, but form part of the applicable training interventions

PRICING can be for separate or overall component of service offering

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1. Assessment of sample calls

2. Review and update of product / sales scripts

3. Alignment sessions on product / sales scripts 

4. Sales agent training

5. Team lead training 

6. Team lead coaching 

7. Project management services 

PAYMENT METHODS

sales training
sales coaching
analytics
recruitment of call centre
procurement

PREFERRED PAYMENT METHOD

SERVICES

Training of Agents on Selling Skills

Per learner fee

Sales Coaching

Per learner fee

Performance based fee

Analytics and Action Plan to identify Low Hanging Fruit and Sales Opportunities

Hourly consulting rate

Recruitment of Call Centre Staff

Placement fee

Procurement via B-BBEE Level 2 Entity

Percentage of invoice to cover admin fee

RETURN ON INVESTMENT

IMPROVEMENT MEASUREMENT

SERVICES

sales training

Training of Agents on Selling Skills

We will improve the closing ratio of sales agents with 10%, using their previous 6 months average as a benchmark comparison

sales coaching
analytics

Sales Coaching

Target audience to improve with 10% on either sales to presentation ratio, or average premium per policy over contract period

Analytics and Action Plan to identify Low Hanging Fruit and Sales Opportunities

Formulated Action plan

recruitment of call centre

Recruitment of Call Centre Staff

New Recruits to be within top 50% of performers within 3 months

procurement

Procurement via B-BBEE Level 2 Entity

Supplier specific

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